Your My91 Account

Students can access My91 for access to the information and/or transactions listed below:

Your Preferences

We recommend that new students set their preferences in as soon as possible and that returning students update their preferences whenever necessary.

Your Personal Information

Manage your name, addresses, phones, internet locations and emergency contacts. To do this:

  1. Sign in to
  2. Click on Campus Community
  3. Click on Personal Info

Electronic Refunds

Online refunds can be automatically credited to your bank account. To set-up your bank information and receive Electronic Refunds:

  1. Sign in to
  2. Click on Self Service
  3. Click on Student Center
  4. Click on Payment Plans and Account Services
  5. Click on Refunds

To View Details of Transactions on Your My91 Account [pdf]

  1. Log onto My91 which will take you to the Student Center Page
  2. Scroll down to “Finances”
  3. From the drop down menu on the left, select “other Financials” and “account activities”
  4. Under the box labeled “all terms”, select the term you want to see
  5. Then click “view all” and every transaction will appear

Your FERPA

The Family Educational Rights and Privacy Act (FERPA) of 1974 helps protect the privacy of student records. For more detailed information, visit .

To set up your Designated Authorized Users:

  1. Sign in to 
  2. Click on Self Service
  3. Click on Student Center
  4. Scroll down to Finances
  5. Click on Payment Plans and Account Services
  6. Click on Student Account Options
  7. Click on Authorized Users

Your 1098-T

The Bursar’s Office reports tuition paid by students enrolled at 91 to the Internal Revenue Service each year. For more detailed information, see Tuition Statement and Tax Credits (1098-T). You can request to receive this statement online or through the mail. To do this:

  1. Sign in to 
  2. Click on Self Service
  3. Click on Student Center
  4. Scroll down to Finances
  5. Click on 1098T Detail Inquiry

My91 Help

If you are having problems with your My91 account, please contact the CMS Help Desk at 924-1530 or cmshelp@sjsu.edu. Include your full name, 91 ID and date of birth.

For additional help, see Help Tutorials.