How to Contact the ESSC

This page describes ESSC Undergraduate Advising. Go to Advising for Engineering Graduate Programs instead.

Live In-person Help Desk

You can visit our office in the Engineering building on the 1st floor in ENG 116 for quick questions during most of our open business hours. Bring your student Tower ID card. Service is first-come, first-served. Find our office on the map of the College of Engineering building [pdf].

Our normal business days and hours, unless otherwise posted, are:

Monday through Friday
8:30 a.m. to 12:00 noon
1:00 p.m. to 4:30 p.m.
(closed for lunch daily 12:00 - 1:00)

Drop-in Advising

Drop-in advising in person with professional advisors at the ESSC is available per our in-person drop-in calendar.

The Zoom Meeting link for virtual drop-ins is . Please see
our calendar for up-to-date hours throughout the semester.

Drop-in advising is intended for quick questions (e.g. removing holds, explaining policies, course recommendation) during a 5-minute conversation. More in-depth advising requires an appointment.

Appointments

You can make appointments with an ESSC advisor or Career Counselor via . Appointments are virtual via Zoom or in-person at the ESSC office. Selecting your appointment topic will provide a list of available advisors and appointment slots.

Advisors handle more involved topics such as:

Academic Plan and Goals
Change of Major
GE checklists / advising
Holds
Major Advising (A full list of major advising services can be found in our Major Advising page)
Probation
University Withdrawal
Transfer Credit Equivalency

Advisors also handle less involved topics such as:

Form Signatures
Policy Clarification
Check in Meeting
Follow-up Meeting
Registration questions
Hold removal status

See the full list of our Undergraduate Advising Service Options.

E-mail

Outside of business hours or anytime, you can contact us at success-engineering@sjsu.edu for short clarification of policies already on our web site.

Always include your 91猎奇 student ID number and a brief description of your question or issue.

You can also contact us if you:

are unsure about the length of your inquiry and whether an appointment is necessary
need assistance scheduling an appointment
have a Plan of Study to be reviewed

Phone

Our main ESSC phone line (408-924-3990) is available only during in-person business hours. You might also consider our virtual or in-person drop-in advising with professional advisors (detailed above) for quick questions.

If your issue is detailed or complicated, or will take more than 5-10 minutes to discuss, please make an advising appointment via .

Incoming Students

Frosh: If you are aware of your orientation advisor, please contact him/her/them directly, through email or . This will yield the fastest, most direct response. You can identify your advisor in the Canvas course .

Transfer: Usually your major department will provide academic advising; some departments have major advising through the ESSC (see our Major Advising page).