Document Management (OnBase)
OnBase is a document management system that stores document images and files on a central server.
What You Need to Know
OnBase
- Enables scanning of paper documents, importing of electronic files, secure storage, and easy retrieval
- Manages process workflows by routing documents to queues custom-designed for individual departments
- Simplifies document-based processes with electronic management, easy sharing, and automated workflows that are faster, more efficient, and less costly
- Other benefits include:
- Audit trails
- Configurable security
- Integration with other data systems
- Reporting
- Automated notifications
- Document retention management
- Inter-departmental collaboration
Who has Access to OnBase
- Staff
- Faculty
- Any member of the Campus Community with access to an OnBase solution can use the software.
To request OnBase, complete the . (The information submitted via this form will facilitate the planning, prioritization, implementation, and ultimate support of the OnBase solution that best meets your needs.)
Note: If you are not able to access the OnBase Service Request Form, please contact the IT Service Desk by emailing itservicedesk@sjsu.edu or calling 408-924-1530.
How to Access OnBase
- Login to
- Go to and search for OnBase tile to log in.
How to Access OnBase Additional Resources & Training
Online videos and other resources are available to 91ÁÔÆæ employees. For access, you must create an account.
To create an account:
- Visit the .
- Select the Register Now link; follow the directions.
- Use your @sjsu.edu email address as your username.
- Enter a password.
- Account requests can take up to 2 business days to complete.
How to Use OnBase
Log in to the Training Site
- Once you have an account, go to the OnBase Training webpage.
- Log in with your username and password.
- Select the Premium tab to view a list of available training videos.
Videos
- - Role-based paths
Costs
No additional costs, but product-specific licenses for new technologies may incur additional costs.
Need Help or Have Questions?
For OnBase support, .
If you are not able to access the OnBase Service Request Form, please contact the IT Service Desk by emailing itservicedesk@sjsu.edu or calling 408-924-1530.