Appointment Scheduling (QLess) for Students

What You Need to Know

QLess is an easy way to quickly access the services you need without standing in long lines.

  • With QLess you can schedule appointments and wait in a virtual line instead of a physical line.
  • You can join a line using the campus website, phone call, text, mobile app, or an on-site kiosk.
  • You choose the type of service you want and the system shares the expected wait time.

Join a Line Virtually

  • Joining the Queue allows you to wait to speak with a staff member from the Undergraduate Admissions and Outreach, Registrar’s, and Financial Aid and Scholarship offices.
  • You can choose to be notified by text as your turn approaches.
  • Most offices offer both an in-person (meet in the Student Services Center) and a virtual (meet via Zoom) option.
  • You will see the available options when you join the queue.

Create an Account and Join the Queue

You can join a queue to receive services during available hours from a department in the Student Services Center like Undergraduate Admissions, Office of the Registrar or the Financial Aid & Scholarship Office. Joining the queue will place you in line for the service you select and activate notifications to your phone or email when your turn approaches.

Who has Access

  • Students
  • Faculty
  • Staff

Cost & Requirements

Cost

It is free to 91ÁÔÆæ students!

Requirements

If you're a student, you'll need your ID number (not required for non-students joining a queue). Don't forget that both chat and phone lines are available if you'd rather have that option. 

How to Access QLess

  1. Website: Join the queue and follow the directions.
  2. Download the App
    • Download the QLESS or App. Once you’ve opened the App, look for 91ÁÔÆæ and follow the prompts.
  3. Go to and search QLess

Additional Resources

Common Text Commands

L
Text "L" when you need to exit the line.
S
Text "S" when you want an update of your wait time or place in line.
M
Text "M" to request more time.
H
Text "H" for help to get additional assistance.
W
Text "W" to switch from text to voice call updates.
N#
Text "N#" to notify you in XX minutes before it's your turn.

Need Help or Have Questions?

For QLess support, .