Appointment Scheduling (QLess) for Students
What You Need to Know
QLess is an easy way to quickly access the services you need without standing in long lines.
- With QLess you can schedule appointments and wait in a virtual line instead of a physical line.
- You can join a line using the campus website, phone call, text, mobile app, or an on-site kiosk.
- You choose the type of service you want and the system shares the expected wait time.
Join a Line Virtually
- Joining the Queue allows you to wait to speak with a staff member from the Undergraduate Admissions and Outreach, Registrar’s, and Financial Aid and Scholarship offices.
- You can choose to be notified by text as your turn approaches.
- Most offices offer both an in-person (meet in the Student Services Center) and a virtual (meet via Zoom) option.
- You will see the available options when you join the queue.
Create an Account and Join the Queue
You can join a queue to receive services during available hours from a department in the Student Services Center like Undergraduate Admissions, Office of the Registrar or the Financial Aid & Scholarship Office. Joining the queue will place you in line for the service you select and activate notifications to your phone or email when your turn approaches.
Who has Access
- Students
- Faculty
- Staff
Cost & Requirements
Cost
It is free to 91ÁÔÆæ students!
Requirements
If you're a student, you'll need your ID number (not required for non-students joining a queue). Don't forget that both chat and phone lines are available if you'd rather have that option.
How to Access QLess
- Website: Join the queue and follow the directions.
- Download the App
- Download the QLESS or App. Once you’ve opened the App, look for 91ÁÔÆæ and follow the prompts.
- Go to and search QLess
Additional Resources
Common Text Commands
- L
- Text "L" when you need to exit the line.
- S
- Text "S" when you want an update of your wait time or place in line.
- M
- Text "M" to request more time.
- H
- Text "H" for help to get additional assistance.
- W
- Text "W" to switch from text to voice call updates.
- N#
- Text "N#" to notify you in XX minutes before it's your turn.
Need Help or Have Questions?
For QLess support, .