Suppliers FAQ
- Becoming a Supplier
- Special Requirements
- Bidding Opportunities
- Small Business and Disabled Veterans
- Shipping Information
- Parking Information
- General Information
- Invoices and Supplier Payments
- CSUBuy
Becoming a Supplier
New Suppliers
- How do I become a supplier for 91ÁÔÆæ?
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A PaymentWorks invitation from an 91ÁÔÆæ representative will be submitted to the supplier who is being requested to do business with San José State University.
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- Can an out of state supplier do business for 91ÁÔÆæ?
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Yes, we work with suppliers across the United States. Please check out the & for tax information.
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- Are there any taxes that impact a supplier within California and outside of California
for 91ÁÔÆæ?
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- Within California, visit the for more information.
- Outside of California, check out the .
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- I don't have a taxpayer ID number (TIN)?
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If you do not have a Taxpayer ID Number (TIN) or a Social Security Number (SSN), 91ÁÔÆæ will not be able to do business with you.
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- What happens when 91ÁÔÆæ asks for a quote or decides to purchase from my company?
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Depending on the nature of the purchase, a member of the Strategic Sourcing - Contracts & Procurement Services team may provide a Purchase Order or utilize a ProCard to complete the transaction.
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- What if the Supplier is employed at a California State University (CSU) campus?
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If the person providing a service works for the CSU, they can only be paid through a CPO. Please contact Accounting Services for more information.
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- What is the 91ÁÔÆæ Supplier Portal?
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PaymentWorks is a website where you can register your company or an independent contractor with 91ÁÔÆæ. For more information, see Becoming a Supplier.
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PaymentWorks Onboarding
- What should I do if my company's Administrative User leaves the company and none of
the other users has the Administrative Role?
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Contact PaymentWorks customer support at support@paymentworks.com
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- How do I determine if I should register as a New Supplier or an Existing Supplier?
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If you’ve received a payment from San José State University, you an Existing Supplier. If you’ve never received payment, you are a New Supplier.
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- What if my information changes? How do I update my remit addresses?
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Please login to to update your profile.
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- Why do I have to register on-line if I already have a Supplier Number?
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Your company may already have a Supplier Number, but may not be registered on PaymentWorks. The benefits of being registered in the 91ÁÔÆæ procurement system are
- the ability to submit your registration on a secure platform,
- the ability to monitor your invoice status, and
- the ability to manage your company’s information, including users, ACH bank information, corporate address, and remit addresses.
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How do I reset my password?
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Go to to reset your password.
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How can I view payment information?
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Please login to to view payment information.
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Tax Implications
- What type of forms need to be completed for tax purposes?
- What if I am tax exempt?
- If you are tax exempt, please provide documentation during the PaymentWorks onboarding
process, with your contract or submit it to our Payment Services office.
See
- If you are tax exempt, please provide documentation during the PaymentWorks onboarding
process, with your contract or submit it to our Payment Services office.
Special Requirements
- Where can I find the Accessible Technology requirements for 91ÁÔÆæ?
- See the and 91ÁÔÆæ's Special Requirements page.
- Where can I find the Furniture Standard requirements for 91ÁÔÆæ?
- Our Facilities, Development & Operations department is in charge of the requirements. If you are a supplier, looking for more information, contact their office or visit the FD&O Services page for more information.
- Do I need to have insurance?
- Suppliers, Caterers and Transportation providers are required to have insurance coverage and provide proof. See Risk Management for more information.
- Why do I need to provide insurance?
- If you plan to be on campus to provide a service, delivering food on campus or transporting 91ÁÔÆæ individuals, you must provide insurance documentation before said service.
- Who do I provide the insurance to?
- A Certificate of Insurance can be submitted directly to our Insurance inbox at contracts-insurance@sjsu.edu.
Bidding Opportunities
What are your Bidding Limits?
- For Goods and Services
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- Formal Bid/Request for Proposal: Acquisition greater than $100,000 []
- Informal Bid/Request for Proposal: Acquisitions equal to or greater than $50,000 and equal to or less than $100,000 []
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- For Information Technology (IT) Acquisitions
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- Formal Bid/Request for Proposal: Acquisition greater than $500,000 []
- Informal Bid/Request for Proposal: Acquisitions equal to or greater than $50,000 and equal to or less than $500,000 []
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- For Public Works
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- Formal Bid/Request for Proposal: Acquisition greater than $100,000 []
- Informal Bid/Request for Proposal: Acquisitions equal to or greater than $50,000 and equal to or less than $100,000 []
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General Bidding Questions
- Where and how do I find out what opportunities are available for bidding for 91ÁÔÆæ?
- Look for bidding opportunities on , and PublicWorks projects on .
- When are the results of an Invitation for Bid (IFB) available, and where are they
located?
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It is dependent on the project.
- For formal bids refer to the posted schedules in the websites provided above.
- For informal bids please direct these questions to the Strategic Sourcing - Contracts team member.
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- How do I register to participate in bidding opportunities?
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- Will we be automatically placed on a state contract after the onboarding registration
process?
- No. Follow instructions for individual bidding opportunities as mentioned above.
- How do I search for bidding opportunities for 91ÁÔÆæ?
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You can search on and
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- How do I attach documents to my online/electronic bid?
- Please see instructions for each of the bidding websites mentioned above.
- Do I have to be registered to submit a bid?
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Yes, Suppliers must be registered and have a valid Supplier Number through the 91ÁÔÆæ Supplier Portal.
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- How do I find a contract with the CSU?
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See the CSU page.
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- What is the difference between a sole source and a sole brand?
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- Sole Source is an item that is available from only one vendor. The item is one-of-a-kind and is not sold through distributors.
- Sole Brand means the product can be purchased from various vendors who can supply the specified model and brand.
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- What is a follow-on contract? Why is it prohibited?
- A follow-on contract is an additional purchase of a product or services that will put the whole contract value over the applicable solicitation threshold or the addition of new work that was not within the scope of or incidental to the original contract scope of work, either as part of the base contract or as an option under an existing contract. It is prohibited because it is not in compliance with CSU solicitation policies.
- How does my contract get renewed?
- Procurement does not initiate the renewal of contracts. Procurement has no insight into whether the product or service is still needed. It is the responsibility of the department using the services or product to monitor contract expiration dates and contact Procure to Pay to initiate a renewal. Procure to Pay must be contacted at least 60 days before contract
- What are the prevailing wage requirements?
- See the prevailing wage requirements on the .
Small Businesses and Disabled Veterans
- Why do I want to register as a Small Business (SM) or Disabled Veterans Business Enterprise
(DVBE)?
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Please refer to the for benefits of becoming a California Certified SB or DVBE. See also our Small Businesses webpage.
You might also consider:
- As a certified small business you are eligible for the state's . The program sets a goal for the use of small businesses in at least 25% of the state's
overall annual contract dollars.
- When applying bidder preferences, in which non-small business bidders may be eligible,
certified small business and microbusiness bidders have precedence over non-small
business bidders. (Small business bids cannot be displaced by non-small business bids
when applying any applicable lawful preferences.)
- Certified small businesses increase their visibility and expand their business networking opportunities by being automatically listed in the online Certified Firm and Application Status Search.
- As a certified small business you are eligible for the state's . The program sets a goal for the use of small businesses in at least 25% of the state's
overall annual contract dollars.
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- How do I register for SB/DVBE?
- Refer to
- I am a DVBE; how can I work with 91ÁÔÆæ?
- Please register on the , to find 91ÁÔÆæ’s bidding opportunities.
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How do I register with 91ÁÔÆæ as a Small Business or Small Diverse Business?
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Two possible answers below:
- If you are already registered as a supplier with 91ÁÔÆæ, please contact our SB/DVBE Advocate (under Contact Information).
- If you have received an invitation from PaymentWorks to be our supplier, please complete the SB/DVBE section so your company is flagged appropriately.
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- Where can I find the Statewide Advocates Directory?
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Refer to the
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Shipping Information
- What is the 91ÁÔÆæ campus shipping address?
- 129 South 10th Street
San Jose, CA 95125
- 129 South 10th Street
- I have a shipment for 91ÁÔÆæ but do not know who to contact.
- Please contact our Distribution Services for delivery instructions
Parking Information
- What are my parking options?
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Please refer to:
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General Information
- What is ACH?
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ACH stands for Automated Clearing House. This is an electronic payment program that replaces payment by check with electronic transfer of funds directly to the Supplier's designated bank account.
NOTE: Payment not processed as ACH will be sent as a check via US Postal Service.
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- What is EIN?
- EIN is the Employer Identification Number. EIN is interchangeable with both Tax Identification Number (TIN) and Federal Identification Number (FIN).
- What is a TIN?
- TIN is Tax Identification Number. TIN is interchangeable with both Employer Identification Number (EIN) and Federal Identification Number (FIN).
- What is a FIN?
- FIN is the Federal Identification Number. FIN is interchangeable with both Employer Identification Number (EIN) and Tax Identification Number (TIN).
Invoices and Supplier Payments
- Who do I make the invoice to?
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San Jose State University
NOTE: If working with an Auxiliary, please contact them for information on their check payable process:
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What causes delays in the payment process?
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- The invoice does not match the Purchase Order number
- The Purchase Order number is missing or invalid
- The invoice is not provided to Payment Services
- The items are not received, or the service is not complete
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- How do I collect payment from 91ÁÔÆæ for the goods or services I have provided?
- If you have submitted an invoice, payment depends on the terms and conditions you selected when becoming a vendor.
- Is there a way to get payment verification on my invoice?
- You can look up your payment information through our .
- Where do I send my invoice?
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- Email supplier-invoices@sjsu.edu, or
- Send it through our
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- Why is there a deduction in my payment?
- Checks reflecting a deduction is typically due to withholding taxes. Please review .
- What is a Remit-to Address?
- Payments will be sent to this address, which is commonly referred to as the Invoicing Party Address.
CSUBuy
- What is CSUBuy?
- is configured for all of CSU campuses to make purchases through a designated marketplace website.
- How do I get onto CSUBuy website?
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At this time, suppliers are approved and configured by the CSU. As time goes on, more suppliers will be added to CSUBUY.
If you have interest in more information, please contact the .
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