Volunteers Help and FAQs
- Can a volunteer assist a faculty member?
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Yes. Volunteers can assist faculty members with research.
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- If we need assistance on processing a volunteer, how can we get help?
- Do I have to submit an employee profile for a volunteer?
- No, only the Volunteer Form.
- How much lead time is needed to process a volunteer?
- Please get your form to University Personnel at least 10 business days prior to the expected start date. It might take longer if there is a background check required. As the form must be signed by multiple people/departments before it reaches UP for final approval, please factor in extra time for the form to be completed. UP accepts forms up to one month in advance.
- When you extend or reappoint a volunteer do they have to submit the documents again?
- Yes, we require the volunteer request form to be submitted for extensions and to reappoint a former volunteer.
- Do all volunteers require a background check?
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No, only those performing work that falls under the CSU Background Check Policy.
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- How long do background checks/fingerprinting stay in effect?
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One year. If a person had a background check or LiveScan on the 91ÁÔÆæ campus within the last 12 months, they do not need a new check.
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- What do I do if I need to end/inactive a volunteer appointment early?
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Email up-volunteer-appointments@sjsu.edu with the Name, Employee ID, Department Name, and the New End Date. Please indicate Early Termination in the subject line. No form is needed.
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- How does my volunteer set up their 91ÁÔÆæOne account to use their email?
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See the Login Guide for First-Time Users page for information on how first-time users can activate their account.
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- How do I get a Tower ID card for my volunteer?
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- Upload a recent photo to:
- Fill out the (Please note you will need to upload your approved Person of Interest (POI) Request Form)
- Once the is completed, University Personnel will verify that your appointment is entered in PeopleSoft
- University Personnel will mail the card to the address listed on the . If you prefer to pick up your card, please email UP at university-personnel@sjsu.edu to schedule a pick up time
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- How do I get training to learn how to enter volunteers?
